First… A Warning About Buying Tickets Online From Someone You Don’t Know:
Oftentimes, if you’ve posted or shared about a live entertainment event online (whether it’s a concert, circus, comedy, magic, theater, festival, etc.), someone you don’t know will pop up, offering to sell you their tickets to the event because “they bought them but are now unable to attend.”
99% of the time, this is a scam. Buyer beware.
If you get scammed, there is nothing the venue, promoter, producer, or entertainer can do for you.
Always buy directly from the official channels provided by the venue / entertainer.
When Official Ticketing Is Handled By a Separate Company:
For most of my public performances, I do not handle the ticket sales directly. If you have any issues whatsoever with a ticket purchase, please contact the ticket broker (usually BrownPaperTickets, Events.com, or Ticketmaster) or contact the venue / producer / promoter directly, if you purchased directly from them in person, over the phone, or online.
If I’m not handling the ticketing for a particular show, I cannot answer any questions, solve any problems, or issue any refunds.
I will let you know right now, however, that in 99% of cases, ticket sales are final and refunds are not issued (except in the very rare case of a cancelled, postponed, or rescheduled show; in that instance, you’ll have to check the Refund Policy of the ticket broker or venue).
When Ticketing Is Handled By Me Directly:
For some events, however, I do handle the ticketing directly.
HOW IT WORKS:
When you purchase a ticket online from me, you’ll receive a receipt in your email (generally via PayPal), and I will also send you a confirmation email (generally within 24 hours). Please print or save the receipt / confirmation that is emailed to you; it may be needed to serve as a reservation confirmation at the door.
In those cases, you will not be issued a physical ticket.
Rather, your name / email / number of tickets purchased will be on a private list with the people at the door / box office at the entrance of the venue / showroom. Just simply arrive with your group, go to the door, give them your name, and they’ll confirm that your tickets are pre-paid and you may enter. Depending on the venue’s policies, they may give you a wristband.
ALL SALES FINAL:
When I am handling the ticketing, all sales are final and refunds are only allowed in limited circumstances (see next paragraph). This is industry standard. If you find you are unable to attend, and give or sell your tickets to someone else, please send me an email (with your original receipt / confirmation email attached) letting me know of this change, so your friends have no problems at the door.
EXCEPT IF THE SHOW IS CANCELLED OR RESCHEDULED, IN WHICH CASE:
If a show, for which I am handling the ticketing, is forced to be cancelled, postponed, or rescheduled (very rare; the only times this has happened were ALL during the 2020 entertainment industry shut-downs over which I had no control), I will reach out to you by email to ask if you’d prefer (A) a transfer of your ticket purchase to be valid for a rescheduled future date, which is what most people do, or (B) a refund.
It’s up to you. I’m fair and pretty easy to work with like that.
If I am handling the ticketing for a particular show, and you need to reach me with an issue or question, my email is AdultsOnlyMagic@gmail.com